Contact
Talk to a person
One inbox, monitored Mon–Fri, 9am–5pm UK time. We answer within 1 working day — that is a published commitment rather than a hope, so if we miss it, say so and we will fix it.
Email us
Order number in the subject line gets you a faster answer. For a return, tell us whether the tin is still sealed — it decides which route applies.
hello@zombiepouches.comWhen we're here
- Support hours
- Mon–Fri, 9am–5pm UK time
- Reply time
- Within 1 working day
- Dispatch cut-off
- 2pm on working days for same-day dispatch
- Weekends
- Inbox is monitored but not answered until Monday
Before you write
These three cover most of what lands in the inbox, and the answers are more complete than we could give in a reply.
Company details
Who you are actually buying from. We publish this rather than hiding behind a contact form.
- Company number
- Published here once registration completes — we will not print a number that does not resolve on the public register.
- Ships to
- United Kingdom
Wholesale and press: use the same address with “Wholesale” or “Press” in the subject line. We are a small operation, so there is no separate inbox to route you to and no advantage in pretending otherwise.